Last Updated: 29th April 2025

1. Introduction

Nextcode Asia SDN. BHD. ("we," "us," or "our") operates LajuPOS, a cloud-based Point of Sale (POS) system available via web browser and Android mobile application. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

By accessing or using LajuPOS, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We collect different types of information depending on your role as a merchandiser (business user), supplier, or end customer:

For Merchandisers (Business Users):

• Business registration details (including tax identification numbers for MyInvois compliance)
• Contact information (name, email address, phone number, business address)
• Transaction records (order details, payment methods)
• Inventory data

For Suppliers (if provided by Merchandisers):

• Business registration details
• Contact information (name, email address, phone number, business address)

For End Customers:

• Customer name
• Contact information (phone number and email for receipts and promotions)
• Transaction history

Payment Information:

We do not store sensitive payment details such as credit card numbers or bank account information. All payment processing is handled securely through compliant payment processors.

Technical Data:

• Cookies are used to improve platform performance and user experience in the web version
• Device information and usage data for system optimization

3. How We Use Your Information

We use the collected information for the following purposes:

• To process transactions and generate invoices
• To comply with legal requirements (including MyInvois tax reporting)
• To improve our services through analytics
• To communicate with users regarding system updates or promotions
• To provide customer support
• For internal business operations and service maintenance

We may use customer email addresses for promotional communications, but recipients may opt out at any time.

4. Data Storage and Security

All data collected through LajuPOS is stored in secure data centers located in Malaysia. We implement industry-standard security measures including:

• Data encryption in transit and at rest
• Access controls and authentication protocols
• Regular security audits and monitoring

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Mobile Application Specifics

The LajuPOS Android application requires certain permissions to function properly:

• Camera access: Required for scanning product barcodes
• Bluetooth access: Required for connecting to receipt printers

All data entered through the mobile app is synchronized with the web platform to ensure seamless operation.

6. User Rights and Choices

In accordance with GDPR and other applicable privacy laws, users have the following rights regarding their personal data:

• Access: You may request a copy of your personal data held by us
• Correction: You may request updates to inaccurate or incomplete information
• Deletion: You may request deletion of your personal data, subject to legal requirements
• Opt-out: You may opt out of marketing communications at any time

To exercise these rights, please contact our support team at hello@lajupos.com.

7. Third-Party Disclosures

We do not share your personal information with third parties for marketing purposes. However, we may disclose information when required by law or to protect our legal rights.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Merchandisers will be notified of significant changes via email. We encourage all users to review this policy regularly for updates.

9. Contact Us

This Privacy Policy is effective as of the last updated date stated above. Your continued use of LajuPOS after any modifications indicates your acceptance of the updated terms.